✍️ Unit 5 – Part B (Descriptive Q&A)

Technical Communication

⬅ Back to Unit 5

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Part B: Extensive Language for Work Place

1. Write a dialogue between you and the librarian about the facilities available in the college library. (250 words)

Student: Excuse me, Ma'am. I'm a first-year student, and this is my first time visiting the library. Could you please tell me about the facilities available here?

Librarian: Welcome! We have a wide range of facilities. Our main collection is on the ground floor, with textbooks and reference books for all departments. You can borrow up to four textbooks at a time for 14 days.

Student: That's great. What about journals or computers?

Librarian: Good question. The first floor is our reference section, which also houses all the national and international journals and periodicals. We also have a digital library section on the same floor with 30 computers. You can use these to access e-journals, online databases like IEEE and Springer, and other academic resources.

Student: Do you have facilities for printing or scanning?

Librarian: Yes, we have a photocopying and printing station near the main desk. It's a paid service, but the rates are very nominal. We also have a scanner which you can use for free to scan documents to your email.

Student: This is all very helpful. And what about study areas?

Librarian: The main hall provides a silent zone for individual study. If you need to work on a group project, we have three discussion rooms at the back that you can book in advance. Just remember to maintain silence in the designated quiet zones.

Student: Thank you so much, Ma'am. This was very informative.

2. Write a dialogue between you and your father about your First day experience at college.

Father: So, how was your first day at college, [Your Name]? You look tired!

Student: It was exhausting, Dad, but also really exciting! The campus is huge. I think I got lost twice just trying to find the auditorium for the orientation.

Father: (Laughs) That's normal. I remember my first day. Did you meet your professors?

Student: We had the orientation program in the morning. The Principal and the Head of the Department gave a speech. They seemed strict but also encouraging. After lunch, we had one introductory class for Engineering Physics.

Father: How was the class? And what about other students?

Student: The professor was good, explained the syllabus and what to expect. I met a few people in my class. There's one guy, Rahul, who is also from our area. We had lunch together. Everyone seems a bit nervous but also friendly.

Father: That's good to hear. Making a few good friends is important. Did you visit the library or the labs?

Student: Not yet. We just had a quick campus tour. The library looks massive, and the labs seem to have a lot of advanced equipment. It feels very different from school, much more professional.

Father: It is different. It's the next step towards your career. It will take a week to settle in, but I'm sure you'll do great. Just stay focused on your studies from day one.

Student: Yes, Dad. I will. I'm looking forward to tomorrow.

3. Imagine that you are presenting a Technical Topic, present a coherent paragraph on the topic you have chosen.

Topic: Introduction to Cloud Computing

Good morning, everyone. Today, I'd like to introduce a technology that has fundamentally changed how we store data and run applications: Cloud Computing. In simple terms, cloud computing means delivering various computing services—like servers, storage, databases, and software—over the Internet, or "the cloud." Instead of owning and maintaining your own physical servers or data centers, you can access these services from a cloud provider like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud. This "pay-as-you-go" model offers incredible flexibility, allowing businesses to scale their resources up or down almost instantly based on demand. It reduces costs, increases speed and efficiency, and allows development teams to focus on building innovative applications rather than managing complex infrastructure.

4. Write a set of 12 recommendations to maintain the discipline inside the college campus.

  1. Adhere to Timings: All students must be punctual for classes and college events.
  2. Wear ID Card: The college-issued Identity Card must be worn and visible at all times within the campus.
  3. Follow Dress Code: Students must adhere to the prescribed dress code, maintaining a neat and professional appearance.
  4. Maintain Silence: Silence must be strictly observed in the library, corridors, and during class hours.
  5. Keep Campus Clean: Do not litter. Use the designated bins to dispose of waste.
  6. No Mobile Phones in Class: The use of mobile phones is strictly prohibited in classrooms and labs.
  7. Respect Property: College property, including furniture and lab equipment, must be handled with care.
  8. Prohibit Ragging: Ragging in any form is a serious offense and is strictly banned.
  9. No Substance Abuse: The use or possession of tobacco, alcohol, or any illicit drugs on campus is forbidden.
  10. Respect Faculty: Show respect to all faculty, staff, and fellow students.
  11. Use Vehicles Responsibly: Follow all traffic and parking rules within the campus.
  12. Follow Cyber Ethics: Use college computers and internet facilities for academic purposes only.

5. Write a set of 12 recommendations to reduce Water Pollution.

  1. Reduce Chemical Use: Minimize the use of chemical pesticides and fertilizers; opt for organic alternatives.
  2. Proper Waste Disposal: Never dump chemicals, oils, paints, or medicines into the sink drain or toilets.
  3. No Littering in Waterways: Do not throw trash, plastic, or other waste into rivers, lakes, or oceans.
  4. Industrial Treatment: Industries must treat their wastewater to remove pollutants before discharging it.
  5. Conserve Water: Using less water reduces the volume of wastewater that needs to be treated.
  6. Sewage Treatment: Ensure all domestic sewage is treated at a sewage treatment plant.
  7. Use Phosphate-Free Detergents: Phosphates can cause algal blooms, harming aquatic life.
  8. Prevent Oil Spills: Maintain vehicles to prevent oil leaks that get washed into water bodies.
  9. Report Polluters: Be vigilant and report any incidents of illegal dumping to local authorities.
  10. Plant Vegetation: Plant trees and vegetation near water bodies to prevent soil erosion and runoff.
  11. Reduce Plastic Consumption: Microplastics are a major, persistent water pollutant.
  12. Educate Others: Spread awareness about the importance of clean water and the dangers of pollution.

6. Write a list of 12 recommendations for improve health services in Government Hospitals.

  1. Increase Staffing: Hire more doctors, nurses, and support staff to reduce patient-to-staff ratios.
  2. Improve Infrastructure: Upgrade old buildings, ensure clean sanitation, and provide clean drinking water.
  3. Modernize Equipment: Invest in new diagnostic and treatment equipment (e.g., MRI machines, ventilators).
  4. Ensure Medicine Availability: Maintain a fully stocked pharmacy with all essential and life-saving drugs.
  5. Implement Digital Records: Shift to Electronic Health Records (EHR) to streamline patient management.
  6. Enhance Hygiene: Enforce strict sanitation and hygiene protocols to prevent hospital-acquired infections.
  7. Reduce Waiting Times: Implement an efficient appointment and token system to manage patient flow.
  8. Regular Staff Training: Provide continuous training for medical and administrative staff on new procedures and patient care.
  9. Establish Feedback System: Create a clear and responsive system for patients to provide feedback or file complaints.
  10. Strengthen Emergency Services: Improve 24/7 emergency and trauma care services with dedicated staff.
  11. Provide Clear Signage: Install clear and multilingual signage to help patients navigate the hospital.
  12. Increase Transparency: Make information about services, costs, and procedures publicly available.

7. Write an Essay on ‘Social media and bullying’ in 250 words.

Social Media and Bullying

Social media platforms have transformed communication, but they have also given rise to a new, insidious form of harassment: cyberbullying. Unlike traditional bullying, which was confined to school or a physical location, cyberbullying is persistent and pervasive. A bully can follow a victim home, posting hurtful comments, spreading rumors, or sharing embarrassing images 24/7, all from the anonymity of a screen.

The impact of this relentless online harassment can be devastating, especially for young people. It often leads to severe anxiety, depression, social isolation, and in tragic cases, self-harm. The public and permanent nature of social media means a hurtful post can be seen by hundreds of people and may never be fully erased, amplifying the victim's humiliation.

Addressing cyberbullying requires a joint effort. Schools must implement clear anti-bullying policies that include online behavior and educate students on digital citizenship. Parents need to monitor their children's online activity and foster open communication, creating a safe space for victims to speak out. Ultimately, technology platforms must also take responsibility by enforcing stricter community guidelines and providing easier tools for reporting and blocking harassers. Combating cyberbullying is not just about stopping the bully, but about creating a kinder, more responsible online culture.

8. Write an Essay on ‘Environmental Degradation ‘ in 250 words.

Environmental Degradation

Environmental degradation is the deterioration of the natural world through the depletion of resources such as air, water, and soil, the destruction of ecosystems, and the extinction of wildlife. This decline is not a distant threat; it is a present reality, driven largely by unsustainable human activities. Industrialization, rapid urbanization, and deforestation have led to massive air and water pollution. The burning of fossil fuels releases greenhouse gases, accelerating climate change, which in turn causes extreme weather events like floods, droughts, and wildfires.

The consequences are severe. Soil degradation threatens global food security, while water scarcity already affects billions. The loss of biodiversity disrupts ecosystems, making them less resilient and depriving us of resources, from medicines to clean air. This degradation creates a vicious cycle where a damaged environment is less able to support the human populations that depend on it.

Addressing this crisis requires immediate and collective action. We must transition to renewable energy, adopt sustainable agricultural practices, protect natural habitats, and enforce strong environmental regulations. The challenge is not just technological but ethical; it demands a fundamental shift in our consumption patterns and a recognition that a healthy planet is the foundation of all human prosperity and survival.

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